done99 believes that gambling should always be a source of entertainment — never a source of stress or financial hardship. Our responsible gaming framework is built specifically for Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, and every city in between. We provide real tools, clear information, and genuine support — because a player who plays within their means is a player who enjoys the game for years to come.
done99 gives every Pakistani player direct access to these responsible gaming tools from within the account settings — no need to contact support to activate them.
Set a maximum PKR deposit amount on a daily, weekly, or monthly basis. Once your limit is set, done99 will not allow you to top up beyond that threshold during the chosen period. Limits take effect immediately when reduced — increases require a 24-hour cooling period.
Define how long you want each gaming session to last. When your session timer runs out, done99 will display a clear notification and log you out automatically. You can set session limits as short as 30 minutes — a useful habit for players in Lahore, Karachi, or anywhere in Pakistan who want to stay disciplined.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks can be set to trigger every 15, 30, or 60 minutes — a gentle nudge to step back, assess, and decide whether to continue or take a break.
If you feel you need a short break from betting, a cooling-off period lets you temporarily suspend your done99 account for 24 hours, 7 days, or 30 days. During a cooling-off period your account is locked from all betting and casino activity. This is less permanent than self-exclusion and is designed for players who want a brief reset.
Self-exclusion is done99's most powerful responsible gaming tool. Once activated, your account is permanently closed for a minimum period of 6 months, up to 5 years or permanently. done99 will also suppress all marketing communications to you for the duration of your exclusion. See the detailed guide further down this page.
Set a ceiling on how much PKR you are willing to lose within a given time period. When your loss limit is reached, done99 will prevent further betting until the period resets. Loss limits are an effective tool for players who want to enjoy cricket betting or casino games on done99 without risking more than they are comfortable losing.
Problem gambling can affect anyone — regardless of city, income level, or how long they have been playing. done99 encourages all Pakistani players to honestly reflect on the following warning signs.
Spending more money on gambling than you originally planned or can afford to lose.
Borrowing money from family, friends, or financial services to fund gambling activity.
Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
Chasing losses — continuing to bet in an attempt to win back money you have already lost.
Neglecting work, studies, family, or social responsibilities because of time spent gambling.
Hiding or lying about the amount of time or money you spend on gambling from people close to you.
Using gambling as a way to escape from stress, anxiety, depression, or personal problems.
Repeatedly attempting to cut down on gambling but finding yourself unable to follow through.
Self-exclusion is a formal request to close your done99 account for a defined minimum period. It is the most effective tool available to players who feel they are losing control of their gambling. Once a self-exclusion is in place, it cannot be reversed until the exclusion period has fully elapsed — this is by design, to protect you during a vulnerable period.
All of the following controls are available directly from your done99 account settings. They apply immediately upon activation and are a great first step before considering a full self-exclusion.
This brief self-assessment is adapted from internationally recognised responsible gaming frameworks. It is not a diagnostic tool, but it can help Pakistani players on done99 get an honest sense of whether gambling is remaining within healthy boundaries. Answer each question honestly — only you will see the results.
If you answer "Yes" to three or more questions, done99 strongly recommends activating at least one of the account control tools described on this page, and considering a conversation with our 24/7 support team.
Have you ever spent more time or money gambling than you originally intended when you started a session?
Have you ever gambled with money that was set aside for essential expenses — such as rent, household bills, or food?
Have you felt an urgent or uncontrollable urge to return to gambling in order to recover money you have lost?
Have arguments or tension arisen at home — with family in Karachi, Lahore, Faisalabad, or elsewhere — because of your gambling habits?
Have you ever felt guilty, ashamed, or anxious about the amount of time or money you spend on gambling?
Has gambling started to feel less like entertainment and more like an obligation or a compulsion that is difficult to resist?
done99 enforces a strict minimum age of 21 years for all players across Pakistan. Age verification is conducted at the point of registration and may be repeated at any stage of the account lifecycle, including before processing a withdrawal.
Players are required to submit a valid Pakistani CNIC, passport, or driver's licence during the KYC process. Accounts where age verification cannot be completed will be suspended until valid documentation is provided. Any account found to belong to a player under the age of 21 will be permanently closed, and any deposits made will be returned to the originating payment method — whether that is JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20.
Parents and guardians in Pakistan who are concerned that a minor may have accessed the done99 platform should contact the support team immediately. done99 also strongly recommends the use of parental control software on shared devices to prevent underage access to online gambling platforms.
done99 is here for the long game — yours. Set your limits, use your tools, and enjoy cricket betting, live casino, and slots knowing that Pakistan's most trusted platform has your back. 21+ only.